Help Centre
Find answers to common questions about using ClassControl.
How can we help?
Choose your role below, then use the answers on this page to get started.
Members
Book classes, manage bookings, complete your PAR-Q and access your QR code.
Instructors
View your classes, take attendance and manage your sessions.
Administrators
Create classes, manage members, locations, notices and system settings.
Frequently Asked Questions
How do I log in?
Click the Login button and enter your Company Code, email address and password.
I forgot my password.
Please contact your organisation administrator.
How do members book or cancel a class?
Open Classes to reserve an available space. Existing reservations can be managed from My Bookings. When a class is full, a waiting-list option may be available.
Where can instructors record attendance?
Open the Instructor area, select an upcoming or past class and update the attendance status for each booked member. Where enabled, instructors can also scan member QR codes.
How do administrators create a class?
Open the Administrator area, choose Classes and add the class name, date, time, instructor, location and available spaces.
Where can I download the mobile apps?
Download ClassControl from the Apple App Store or Google Play.
How is sensitive information protected?
ClassControl uses encrypted connections, company-scoped access, role-based permissions and additional protection for sensitive PAR-Q information. Visit the Trust Centre for details.
Can't find what you're looking for?
Email info@eatwelltechsolutions.co.uk.
Need more help?
Contact us if you need help with your account, bookings or organisation setup.